Privacy policy

Last updated: May 6, 2026

This policy explains what personal information Court One Pickleball ("Court One", "we", "us") collects when you visit our website or place an order, how we use it, and the choices you have.

Information we collect

• Information you give us: your name, email address, shipping and billing address and phone number when you place an order, contact us or join our email list.
• Order information: the products you buy, order totals, and your order and return history.
• Payment information: payments are handled by our payment providers. We do not store your full card number on our servers.
• Device and usage information: your browser type, device, IP address, pages viewed and how you arrived at our site, collected through cookies and similar technologies.

How we use your information

• To process, ship and track your orders, and to handle returns, exchanges and warranty requests.
• To answer your questions and provide customer support.
• To send order confirmations and shipping updates.
• To send product news and offers if you've subscribed. You can unsubscribe at any time using the link in any email.
• To keep our website secure, prevent fraud and improve how the site works.
• To comply with legal obligations.

Cookies and local storage

We use cookies and your browser's local storage to keep items in your cart, remember your preferences and understand how the site is used. You can block or delete cookies in your browser settings, but some features, such as the cart, may not work correctly without them.

How we share information

We share personal information only with service providers who help us run our store, and only as needed for them to do their job:

• Our e-commerce and payment providers, to take payments and manage orders.
• Shipping carriers, to deliver your orders.
• Email and customer support tools, to contact you and answer your questions.
• Analytics providers, to understand how our website is used.

We may also share information when required by law, to protect our rights or our customers, or as part of a business transfer such as a merger or sale. We do not sell your personal information.

How long we keep information

We keep order information for as long as we need it for accounting, tax, warranty and legal purposes. Email marketing data is kept until you unsubscribe or ask us to delete it.

Your choices and rights

You can ask us to access, correct or delete the personal information we hold about you, or to stop sending you marketing emails. Depending on where you live in the United States, including California, Virginia, Colorado and other states with privacy laws, you may have additional rights, such as the right to know what information we collect and to opt out of certain uses. To make a request, email contacts@courtone.us. We won't discriminate against you for exercising your rights.

Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, but we work to protect your data and limit access to it.

Children

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top shows when it was last changed.

Contact us

Questions about this policy or your information? Email contacts@courtone.us.